Terms of Service

Last updated: 25/07/2025

Welcome to Mtools.tech. By using our services, you agree to the following terms.


1. Who we are

Mtools.tech is operated by WebAnyOne SAS, a company based in France.
Contact: hello@mtools.tech


2. What we offer

We provide simple, reliable tools for marketers — including:

  • Mautic Hosting
  • Mautic Backup

We do our best to keep everything fast, secure, and available.


3. Your responsibilities

You agree to:

  • Use our services legally and ethically
  • Keep your login and backups safe
  • Not misuse or overload our infrastructure

4. Payments & billing

Some services are paid. Prices are shown clearly before you buy.
Invoices are sent by email. You can cancel anytime (no refunds for used periods).


5. Availability & support

We aim for 99.9% uptime.
Support is human, responsive, and available by email.


6. Backups & data

Backups are your responsibility unless you use our Mautic Backup service.
We don’t access your data without your consent.


7. Termination

You can stop using our services at any time. We may suspend accounts in case of abuse, unpaid invoices, or legal issues.


8. Liability

We do our best, but we’re not liable for:

  • Data loss outside of our backup service
  • Downtime caused by third parties
  • Anything illegal you do with the tools

Use common sense. Back up your stuff.


9. Changes

We may update these terms. Significant changes will be shared in advance.


Thanks for trusting Mtools.tech.
Simple tools. Serious reliability. That’s the deal.